A group of e-services for Nama Water customers for managing water accounts and bills issued by Nama Water. The following services are considered: Public services: - Bills Search. - View monthly dues. - Online payment of bills. • Registered services in the Diam portal: - Add one or more water accounts. - Sort accounts into groups to facilitate follow-up. - Upload self- meter readings for bill processes - Online payment of the bill. - Account statement and payments record. New services: -Report water leakage -Request a new water connection