In Saiba Mais VW, the Dealer Network can find relevant product information, manage leads (CRM), and have access to support material to support commercial strategy, providing better optimization of the user's time. Among the features available, it is worth highlighting: Delivery governance allows control and completion of checklists for vehicle preparation stages, allowing users from other areas of the dealership to access the stages; CEM allows the manager to access the main information on DN results (previews and indexes), in addition to being notified when there is a red flag; DSP allows the technical consultant to consult the Digital Service Plan of Volkswagen vehicles, in addition to checking whether they are within the warranty period, whether they have a service seal, etc.